Reviews
Wonderful local surgery helpful staff excptional Doctors
Unfair reviews below you can’t blame this surgery for failing hospitals
Best surgery in NW
Absolute rubbish! This place is a real disgrace for the NHS, Its probably run by some incompetent with zero common sense and very poor management skills.
Receptionists can’t be bother to organise the easiest task for you, they are ruth and in many cases clueless!
Over the phone...every time you call you have to go through the same nonsense automated BS...to than follow other automated nonsense in order to talk to an human being which gives you more nonsense on top of the prerecorded ones...I’m totally furious, what a waste of public funds!
Staff are extremely rude and unhelpful they are too busy being arrogant to give or receive important information. Your wait MONTHS for a call from the doctor when your in crisis. Unprofessional and uncaring. One of the nurses there has a very bad attitude and does not like to be challenged when you don’t agree with what she is saying!
Reception staff are rude and unwelcoming, they do not greet you when you approach them.
Never able to get an appointment told that you are put on triage for a doctor to call you back, antibiotics left at the reception to be picked up without checking you over to see if you actually do need them.
So much for being responsible when handing out antibiotics.
This surgery used to be great, I now feel I have to find a new surgery as this one clearly does not work for its patients.
I made an appointment to review my medication, earliest appointment was in three weeks. On the day had a thirty second meeting with the GP who clearly had not read my notes and gave contradictory information from previous GP. What a waste of time, fortunately I had the day off.
Resources
Short link to review Oxgate Gardens Surgery: http://iwgc.net/ejf23